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Data:2009-12-12 2:34
More and more people are concerned about car insurance, but we also heard some auto policyholders more and more often complained that the event of an accident, some insurance companies can not be as agreed to compensate victims of the accident, which caused the claim difficult to question. But how can we ensure that your insurance company to honor their commitments? The more crucial point is that when these incidents, how can we guarantee that you successfully receive compensation from insurance company. On this issue, we consulted two senior experts in the insurance industry, one of whom is Dennis Howard (Dennis Howard), he is a I-CAN (Insurance Consumers Union) and the directors, the other one is Doug Heller (Doug Heller).
On how to keep its promise to find an insurance company, two experts provided us with the following recommendations:
1. Browse the local insurance company's website Maybe you are not familiar with this in the past, but most insurance companies will have their own websites. In some places on the web page the words "customer complaint rate" and other words, where you can be found for every major insurance company received a 1000 indemnity claim by the number of customer complaints received. Both experts recommended to buy insurance, the insured, before the light of this "customer complaint rate" to select the low rate of complaints against insurance companies. Because the lower the rate of complaints on behalf of the insurer's credibility as possible.
Viewed web pages, you can be a piece of paper listing a few names of the companies with lower premiums, and then, in another piece of paper write down the low rate of complaints the company's name. Through comparisons, you can select those premiums are lower and good reputation of the company's insured.
However, sometimes you may not find the region's insurance company's "customer complaint rate", this, Heller recommend you to other parts of the "rate of customer complaints." But remember, with an insurance company to implement the measures in different regions is not the same. An area in a "customer complaint rate" is low, does not mean the location of your "customer complaint rate" too low. You may note that the overall trend. In the I-CAN, there are many relevant links, you can also take a close look click.
In addition, some insurance companies web page, there are also the company's base rates in all comparison table. If you want to know the financial position of an insurance company, these forms can help you save some unnecessary troubles, such as filling the registration forms, etc., need to know sometimes need to fill some online query form.
2. To a number of vehicle manufacturers or vehicle body repair shop staff counseling Howard said that this is because the person in charge of automobile manufacturers tend to be more aware of this information. Because they may frequently contact with insurance companies. They know that what some companies claim on the client to do well.
3. Reference to the U.S. research firm JD Power Associates survey of "list" the U.S. research firm JD Power Associates throughout the country every year, collect the relevant data, and according to the level of premiums of each company and customer satisfaction to the various insurance companies rank, and the final ranking results with the public. In the past three years, Amica (Amica) Insurance Company and Erie (Erie) insurance has been tied for first place. This is also a Howard to recommend the two companies.
4. Learn more about the financial and fiscal situation of the insurance companies To learn financial and fiscal situation of the insurance companies, you can also visit the website of this insurance, but if it does not provide relevant information, you can refer to the U.S. insurance company Credit rating agencies The assessment information provided by such a body, such as Al Fred the best. Best (AMBest), and the Standard & Poor's (Standard & Poor) and so on. The two agencies are usually the financial position of many insurance companies will open. Under normal circumstances, the company's financial position to pay on behalf of the company's customers the ability to claim gold, but has nothing to do with the payment. However, for many ordinary policyholders, this is a mere formality, because many well-known company is "absolutely trustworthy."
AM Best generally used by the A + + (highest level) to the D several different characters to mark the size of the financial capacity of insurance companies. Some also used E said the company is adjusting its financial, F that has been bankrupt, S said undetermined. And you should choose the company level at least as a B +.
AM Best with a different, Standard & Poor with AAA to CC to represent the different levels. Sometimes the letters after that there are plus or minus sign, and you should choose a company should be rated at least BBB.
5. The insurance agent for advice in the past, people usually through an insurance agent to buy a car insurance, but now some companies such as Amica (Amica) insurance company, Esurance and the United States government employees insurance company (Geico) and so allow the insured directly with the insurance company customer service representative, or the insurance can be purchased online. However, some companies still retain the traditional model of selling insurance agent.
In general, there are two kinds of insurance agents by:
(a) the exclusive agent for an insurance company in general they are only agents (b), also known as an independent agent broker brokers insurance companies in general the same time, several agents, so they will not just a company with detailed descriptions of the relevant provisions of . The agents have their own special advantage is that their agents will try our best to find a more cost-effective for their own insurance company.
Howard is also in favor of the choice of agents in this way, he suggested: "We of course can also link directly with the insurance company, but I am what I am more in favor of the choice of agents, of course, brokers would be better. Because the brokers usually have a better understanding in which company insurance risk is even smaller. I actually encourage some policyholders often improve the relationship between brokers, which will only become more favorable in the insured.
At the same time, Heller also believe that the relationship between doing a good job with the broker is very important, he said that when he first bought car insurance, when there are two insurance companies of premiums is not very different result, he chose a higher premium That one, because it is an agent of a friend of a strongly recommended.
One thing experts will remind you that some brokers, should be charged, of course, cost is also possible of us. To purchase insurance before, you should work with brokers to reach a consensus in the cost. In addition, select an agent, we should select those who are independent insurance brokers Union or the United States was "personal investment agency" qualification certificate granted to the person.
In real life, people are buying insurance may not be step by step in accordance with the above points do, but you buy car insurance, we recommend that you consider the above points, I believe that they will help you.