Category: Insurance tips Release Date: 2006-08-01
News from the City Tourism Quality Supervision and management was informed that, in order to enable the public to be able to smooth traveling during the Spring Festival to avoid disputes, released yesterday, the eight consumer rights protection tips.
It is said that for the first eight prompts to select honest and trustworthy, quality of service reputable travel agents, can not just price, some advertised price does not specify the contract, the starting and then a little bit of Canada and the so-called self-financed items. Travelers should be extra attention to this situation. The second is to regulate the contracts signed with the travel agency model, such as the terms of use format, can also be revised to include elements of their wish to make clear. Some matters or terms must be clear: attractions tickets, a ticket or big ticket, and even play the length of time; accommodation standards, the availability of hot water, toilet, heating air conditioning, providing hot water time; transport, what grade, standard vehicle , boats, etc.; meals, whether packet meals, what standards and the amount of vegetables. Third, for their last accident insurance. As the agency is not everything and liability insurance. Such as belonging to their own causes visitors casualties and property losses, insurance companies will not be paid, so it is best to buy their own but also a personal accident insurance. Fourth, supervisors recommended by itself in the tourists, travel agencies and tour operators obligation to monitor whether the Compliance operations, according to the standard offer service, came back to the tourism management departments. Fifth, we should pay attention to preventing food poisoning, encountered bad weather to take protective measures. 6 in the tourism process, such as the dispute to maintain the rational and legitimate rights protection. When the travel agency services provided does not meet the contract, the tourists should be considered wherever possible to reduce losses, request the travel agent as planned and then entertain the claim in accordance with relevant provisions, rather than terminate the contract regardless of objective conditions, to continue to expand the loss. 7 tourists while safeguarding their own interests and if found operating without a license, "Black Society", "black store", "black lead" or license incomplete "black car" should be promptly reported to the authorities. 8 is a tourist is found to travel due to their own fault, the contract does not meet service quality standards should be kept to collect relevant evidence, ask travel agents to assume responsibility and make the appropriate compensation for breach of contract, such as fragmentation, further tourism quality supervision and management of complaints. During the Spring Festival, the complainant telephone 28,359,093 for the visitors 24-hour reception consulting services.
